Monday, November 2, 2009

What is your success system?

Do you have a system or are you just winging it every day? Do you have goals? Do you have a yard stick against which to measure your level of effort and the outcomes? Consider the possibilities...

I just learned about a success system called the "Danaher Business System". Since the system helped grow a diversified technology leader by the same name from a start-up company in the early 1980s to one with over $12 billion in sales and over 50,000 employees around the world in 2008, I thought that it was worth a blog post for two reasons: (1) you might want to consider some of the tenets of the Danaher Business System and the Danaher Core Values which follow below for your business, and (2) while such a system is not so easy to conceive and to follow, it may increase your own success levels for you to have a system which you call your own - to run your personal life and/or from which to conduct your business affairs.

The system below is, of course, one example of a system and a set of corresponding values, but it does lend some credibility to know what a great business success it has produced. And, I would be remiss not to mention that one of the myriad of products sold by Danaher is their quality ball bearings. I will write more on my own system in later postings. In the mean time, enjoy the post...

DANAHER BUSINESS SYSTEM

Success at Danaher doesn't happen by accident. We have a proven system for achieving it. We call it the Danaher Business System (DBS), and it drives every aspect of our culture and performance. We use DBS to guide what we do, measure how well we execute, and create options for doing even better -- including improving DBS itself.

In the mid-1980s, a Danaher subsidiary faced with intensifying competition launched an improvement effort based on the then-new principles of lean manufacturing. The initiative succeeded beyond anyone's expectations - reinforcing the subsidiary's industry leadership as well as spawning the Danaher Business System (DBS). Since this modest beginning, DBS has evolved from a collection of manufacturing improvement tools into a philosophy, set of values, and series of management processes that collectively define who we are and how we do what we do.

Fueled by Danaher's core values, the DBS engine drives the company through a never-ending cycle of change and improvement: exceptional people develop outstanding plans and execute them using world-class tools to construct sustainable processes, resulting in superior performance. Superior performance and high expectations attract exceptional people, who continue the cycle. Guiding all efforts is a simple philosophy rooted in four customer-facing priorities: Quality, Delivery, Cost, and Innovation.

DANAHER CORE VALUES

The Best Team Wins

Associates are our most valued assets. We're passionate about retaining, developing and recruiting the best talent available. Danaher and its associates win because:

We are team-oriented with Involvement by all. We seek fact-based, root cause solutions; not blame. We are accountable for results, and we deliver. We are non-political and not bureaucratic. We have high integrity and respect for others. Winning is fun!

Customers Talk, We Listen

Quality First, ALWAYS! We base our strategic plan on the Voice-of-the-Customer. Robust, repeatable processes yield superior Quality, Delivery, and Cost that satisfy our customers beyond their expectations.

Continuous Improvement (Kaizen) is Our Way of Life

The Danaher Business System IS our culture. We aggressively and continuously eliminate waste in every facet of our business processes.

Leading Edge Innovation Defines Our Future

We continuously apply our creativity to the technologies of products, services, and processes. Out-of-the Box ideas, both large and small, add value to our enterprise. We accomplish "breakthroughs" through the Policy Deployment process.

We Compete For Shareholders

Profits are important because they attract and retain loyal shareholders.

To find out more about the quality ball bearings and other products offered by Danaher, please visit http://www.danahermotion.com/website/com/eng/products.php.

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